Insights
The Performance Briefing
Evidence-led writing on capability, leadership and performance. Published when there is something worth saying — not on a schedule.
The Performance BriefingNo. 006
22 September 2026 · 12 min read
Your best coach might actually be a problem
If coaching quality depends entirely on the manager, you haven't built a coaching system.
The Performance BriefingNo. 005
8 September 2026 · 13 min read
Nobody wants to use your LMS
This is not necessarily a problem.
The Performance BriefingNo. 004
25 August 2026 · 12 min read
Your managers are probably your real learning system
What happens after the training usually matters more than what happens in the training.
The Performance BriefingNo. 003
11 August 2026 · 9 min read
Your average is hiding the problem
When apparently similar teams produce very different results, the variation is often more useful than the average.
The Performance BriefingNo. 002
28 July 2026 · 10 min read
Stop measuring onboarding by completion
The commercial question isn't whether people finished onboarding; it's how quickly they became useful.
The Performance BriefingNo. 001
14 July 2026 · 9 min read
Your best people might be hiding the fractures in your processes
What looks like exceptional performance can sometimes be exceptional coping.